FAQs

The “Gaming Labs Certified” Mark is a registered trademark of Gaming Laboratories International, LLC (GLI) and a logotype designed for GLI customers to advertise products that GLI has determined to meet all conformance criteria in an applicable GLI Standard or other published regulatory requirements. The Mark may only be used by organizations that have applied for use of the Mark, agree to comply with the Certification Mark License Agreement, and have been granted approval by the GLI Product Certification Decisions Committee (PCDC). Use of the Mark requires that the GLI certified product(s) associated with the Mark are presented where the Mark is displayed.  This is usually accomplished by linking the Mark to a GLI maintained web page referred to as the Certificate of Integrity (COI), so that when the Mark is selected, the COI is displayed.

The Certificate of Integrity (COI) is a custom certificate that GLI maintains online for approved users of the Mark.  The link to the certificate is provided upon approval.  The approved Mark user is then required to embed this link in the “Gaming Labs Certified” Mark wherever the Mark is displayed in digital format.  The COI includes the company / brand name(s) and linked website URL(s) where Mark use was approved for use, the GLI certified products associated with the Mark, a certification date for each product, dates the Certified Mark has been approved, and, if desired, the product owner’s logo.  A sample COI may be reviewed here:  https://access.gaminglabs.com/Certificate/Index?i=292.

Yes, the COI can be displayed in five different languages – English, Spanish, Portuguese, Simplified Chinese and Korean – by selecting the globe icon at the top right of the COI.  This is demonstrated in the sample COI here:  https://access.gaminglabs.com/Certificate/Index?i=292.

The Client Services (Sales) team has designed a “Lab of Choice” logo for GLI customers.  If interested, you may request the Lab of Choice logo from your Client Services Representative or Account Manager.  Use of any other GLI owned images or logos may not be used by non-GLI parties or organizations.

A product submitted to GLI for testing will qualify for use of the Mark when it has been determined that the product meets all the conformance criteria in an applicable GLI Standard or other published jurisdictional requirements.

The following Monitoring and Maintenance fees apply as of June 1st, 2026. The Applicant is responsible for all applicable fees.

– Initial Term, No Fee (if approved within 1 year of original certification): Included in certification fee
– Initial Term, Standard Fee (if approved more than 1 year after original certification): $500.00
– Renewal Term: $1,000.00
– Sublicense Fee: $1,250.00

The Initial Term ($0 or standard) refers to the period following the original certification of a product, while the Renewal Term applies to each subsequent annual renewal of the Certified Mark license. A Sublicense Fee is charged when the Mark is sublicensed by an Applicant to a GLI-approved third-party.

GLI may adjust these fees annually, following notice to the Applicant and any sublicensee, to reflect changes in program costs, administrative expenses, or market conditions, ensuring the sustainability and effectiveness of the Mark program.

Furthermore, at the conclusion of the second Renewal Term, GLI may, in its sole discretion, require retesting of the Certified Product(s) to continue using the Mark. The scope and cost of retesting, if required, will be determined at the time of the renewal and will be deducted from the Renewal Fee unless the cost of retesting is greater than the Renewal Fee, in which case the Renewal Fee will be waived. This limitation on renewal, and retesting requirement, is to ensure the GLI Mark is not being misused and is only associated with actively compliant products.

Yes, the product owner has the option of using their company logo.  When used, it is displayed on the top center of the Certificate of Integrity (COI) like in the sample COI here:  https://access.gaminglabs.com/Certificate/Index?i=292.

No, the “Gaming Labs Certified” Mark is a registered trademark and may not be modified.  This includes but is not limited to text, color, and background.  However, the Mark may be resized provided the proportions are maintained.

Versions of the “Gaming Labs Certified” Mark are provided upon approval to use the Mark to accommodate the needs of a wide variety of clients.  Approved Mark users have the option to display the version of the Mark most suitable for their needs.

No, GLI does not amend the Certification Mark License Agreement for an individual user.  GLI cannot make exceptions for individual users due to the requirements of our ISO accreditations which require that we treat all users in the same manner.  It is also important to note that the license agreement is in line with these types of agreements for the use of Certification Marks in all industries.

If a legal relationship between entities can be demonstrated, then additional brand names may be used.

No, if your organization wants to use the Mark in a way other than originally approved, you must submit a new request to the PCDC prior to use.  To do so, complete and submit a new ‘Gaming Labs Certified Mark Online Request Form’.

You do not need to submit another ‘Gaming Labs Certified Mark Online Request Form’ however you are required to inform GLI prior to displaying the Mark on any new website.  Once informed, GLI will review and determine if the new website is suitable for the use of the Mark.

If your organization has received a certification for a product submitted to GLI and the product passes all conformance criteria in an applicable GLI Standard or other published jurisdictional requirements, you may apply by completing the Gaming Labs Certified Mark Online Request Form.  This form is currently available in English, Spanish and Portuguese at https://gaminglabs.com/gli-certified-mark/.

• For use on digital media: The applicant must specify the type of digital media (website, mobile app, digital brochure, etc.) where the Mark will be used. Once GLI receives a request, and all the necessary information is provided, it is submitted to the Product Certification Decisions Committee (PCDC) for their review. If the PCDC grants approval, the Mark is issued with a link to a Certificate of Integrity (COI) which must be embedded in the Mark wherever it is used.
• For use on printed media: The applicant must specify the type of printed media (brochure, flyer, et) where the Mark is intended for use. Once GLI receives a request, and all the necessary information is provided, the applicant is contacted to provide samples of all printed media showing where/how the Mark will be displayed.  When the Mark is implemented on any printed media, the Mark must be displayed to correspond with the specific product which was listed on the application for use of the Mark and may not be changed without GLI’s review and approval.  Once GLI receives the sample materials, they are submitted to the Product Certification Decisions Committee for review.  If a positive determination is made, the Mark is issued on the condition that it is used according to the PCDC approval.

Yes, the “Gaming Labs Certified” Mark is a registered trademark of Gaming Laboratories International, LLC (GLI) and therefore GLI has exclusive rights to its use under U.S. and International laws governing the use of trademarks.  GLI must maintain up-to-date records of all Mark users and how the Mark is being used to ensure compliance with applicable laws, regulations, and accreditation requirements.  To use the Mark in conjunction with a product, the product must be certified by GLI.  Upon completion of the certification, the user may apply to use the Mark by completing the Certified Mark Online Request Form at https://gaminglabs.com/gli-certified-mark.

Yes, this would be considered a transfer of the “Gaming Labs Certified” Mark.  However, as stipulated in the Gaming Labs Certified Mark Online Request Form, applicants may not provide the Mark for use to any other companies/entities.

To transfer use of the Mark to a customer of a product owner (licensee, operator, etc.), the product owner must first complete the application for use of the Mark and select ‘Yes’ when asked “Do you intend to transfer use of the Mark?” Once approval is granted to the product owner, the company that wants to use the Mark for the same product (the transferee) must also apply via the Gaming Labs Certified Mark Online Request Form and complete the application process in the same manner. The Mark transfer will only be approved if the product owner indicates that they intend to transfer use of the Mark.

Please note that completing an application does not guarantee that the Mark will be approved for use. All applications are subject to review by the Product Certification Decisions Committee (PCDC) and must be granted approval by the committee prior to use. Transferees must agree to the Certification Mark License Agreement and follow all stipulations of the PCDC in the same manner as the product owner. Upon approval, the transferee applicant will be required to pay a Sublicense Fee of $1250.00.

The Product Certification Decisions Committee (PCDC) is made up of members of Senior Management representing various departments of GLI. This ensures that the PCDC is impartial during the review of each application.  Furthermore, no single interest predominates and all members of the PCDC are free from any commercial, financial, or other pressures that might influence decisions.  The PCDC reviews all incoming applications for use of the Mark and makes the final determination regarding the outcome of each application.

GLI approves the use of the Mark for one year.  This will be indicated in your official approval email and will be maintained on your Certificate of Integrity (COI).  On an annual basis, on the month that the approval expires, GLI will send a Certified Mark renewal email to the last known contact to inquire if your organization wishes to renew the use of the Mark.

Yes, however the manufacturer of the product must first be approved to use the Mark. Once approved, the manufacturer must notify GLI that your company is a Licensee of their product and that you are interested in using the Mark. This is considered a transfer of a manufacturer’s approval to use the Mark. You can then apply to use the Mark (as a Sublicensee) by completing the Gaming Labs Certified Mark Online Request Form at https://gaminglabs.com/gli-certified-mark/. In the Questions/Comments section of the form, you can specify that you are applying for a transfer of the Mark. Once approved, you will be required to pay a Sublicense Fee of $1,250.00, and your company name and website will be displayed on the COI along with the manufacturer’s product information and logo, if applicable.

Yes, GLI conducts routine monitoring of all organizations who have applied for the Mark, whether they were granted final approval or not.  Monitoring activities may be conducted on the internet or during tradeshows to ensure proper use of the Mark online or on printed materials.  Approved users of the Mark must provide GLI access to websites and mobile apps for monitoring activities.  If any type of improper use is identified, the Mark user is contacted and will have an opportunity to correct the issue identified.

GLI also performs periodic monitoring to identify companies using the Mark who did not apply for use.  In these cases, the individual/company is contacted and given the opportunity to properly apply for the Mark.  If they choose not to do so, any and all GLI marks or logos being displayed must be removed until an application is submitted and subsequently approved for use by the Product Certification Decisions Committee (PCDC).

No, the certification reports issued for products tested by GLI will remain valid as long as the products are being used in the field as tested.  The “valid until” date on the COI indicates when the use of the Certified Mark expires for an organization.  Use of the Mark must be renewed annually and GLI will send out a renewal notification email prior to the expiration date.  At that time, the approved user will be required to (1) indicate if the certified products are still in use as tested and (2) review and confirm that they will comply with the “Certification Mark License Agreement” or withdraw their use of the Mark.

No, the “Gaming Labs Certified” Mark can only be used in conjunction with a product that has been tested and certified against a GLI Standard or other jurisdictional requirements.  Monthly game payout calculation letters and non-jurisdictional evaluation reports are examples of letters which do not qualify as a certified product.  It is recommended that you discuss the scope of your submission with your Client Services Representative in advance if you are interested in applying for use of the “Gaming Labs Certified” Mark.  Please note that receiving a GLI Certification report for a project does not guarantee approval for use of the “Gaming Labs Certified” Mark.  Approval for use of the Mark is determined by the Product Certification Decisions Committee on a case-by-case basis.

Yes, one of the questions on the Gaming Labs Certified Mark Online Request Form asks, “Where do you intend to use the Gaming Labs Certified Mark?”  Here, you can choose from a list of options that include digital and printed media while other intended uses can be entered under Other.  Additional details can be entered under Questions/Comments.

A request to use the Mark on a mobile app is reviewed on a case-by-case basis.  The applicant is requested to provide further information about their mobile app, such as the app name, screenshot samples, and to explain how and where the Mark is intended for use in the mobile app (e.g., on a Certifications screen).  Additionally, the applicant must confirm that they will be able to embed a link to a Certificate of Integrity (COI) in the Mark wherever it appears in the mobile app.  By linking the Mark to the COI, the app user can see what product was tested and certified by GLI.  Once the requested information is provided, the PCDC reviews and approves or rejects the request.  If the PCDC approves the mobile app for Mark use, the link to the COI will be provided.

These types of requests are reviewed on a case-by-case basis to ensure the Mark is presented in the appropriate context with the products GLI has certified for your organization.  GLI will request samples of the printed marketing materials (flyers, brochures, etc.) and/or tradeshow booth designs that show how and where the Mark will be used.

Your organization may be required to display the certified product name below the Certified Mark.  Specifically for a tradeshow booth, if several products are associated with the mark, it may be required to display a printed Certificate of Integrity (COI) along with the mark.

The Certification Mark License Agreement (which must be acknowledged on the application form by all Mark applicants) states that the “Gaming Labs Certified” Mark may not be displayed on a product or product packaging, business cards, letterheads, buildings, organizational flags, vehicles,  on a decal or sticker, or any other similar items as deemed unacceptable by the Product Certification Decision Committee.

No, the information provided by GLI in the Certification Report is confidential and cannot be displayed publicly as described in GLI’s Terms and Conditions for Services at https://gaminglabs.com/gli-tc.